Warranty Policy

Warranty Policy

Warranty information

Warranty Information for the Medical Chair
This medical chair comes with a comprehensive 3-year warranty that ensures peace of mind for both healthcare providers and patients. The warranty covers the following aspects:
  1. Structural Integrity:
    • During the warranty period, any defects related to the chair’s frame, base, or structural components will be promptly addressed.
    • Repairs or replacements will be carried out by our certified technicians to maintain the chair’s stability and safety.
  2. Mechanical Components:
    • All mechanical parts, including motors, actuators, and adjustment mechanisms, are covered under the warranty.
    • Should any of these components malfunction, our service team will swiftly resolve the issue to ensure uninterrupted functionality.
  3. Upholstery and Padding:
    • The warranty extends to the chair’s upholstery and padding materials.
    • Tears, discoloration, or other material defects will be rectified within the warranty period.
  4. Electrical Systems:
    • Electrical components, such as control panels and wiring, are included in the warranty.
    • Our technical support team will address any electrical issues promptly to maintain optimal performance.
  5. Labor and Service:
    • We provide labor and service at no additional cost during the warranty period.
    • Our skilled technicians will perform on-site repairs or arrange for chair replacement if necessary.
  6. Exclusions:
    • The warranty does not cover damage resulting from misuse, neglect, or unauthorized modifications.
    • Routine maintenance, cleaning, and adjustments are the responsibility of the user.
For any warranty-related inquiries or assistance, please contact our dedicated customer support team. We are committed to ensuring the longevity and reliability of your medical chair.
Please note that this warranty information is subject to the terms and conditions outlined in the official warranty documentation provided with the chair.